Help Center

Support for narration production.

Guidance for script preparation, render status, account setup, billing, and WAV master downloads.

Studio setup

Prepare scripts, choose a narrator, set pacing, and submit long-form renders.

Render queue

Understand queued, rendering, ready, failed, and retry states in the production archive.

Plans and credits

Review narration capacity, plan upgrades, and manual billing settlement.

Account security

Manage verification, sessions, and protected access to completed masters.

Common questions

How should I prepare a long script?

Use natural paragraphs, clean punctuation, and chapter headings. This helps pacing stay consistent across long narration masters.

Where do completed files appear?

Finished renders appear in the creator dashboard and render archive with protected playback and download access.

How are credits calculated?

Credits follow submitted character count. Larger plans are built for longer videos and recurring publishing schedules.

Need account help?

Send a support request for billing, render issues, or account setup.

Contact Support